Terms and conditions

Terms and Conditions

By placing an order with Dearheart’s Doodads, you agree to the following terms and conditions:

1. Order Processing: All items will be processed upon receipt of payment. Orders cannot be changed once production has begun.
2. Shipping: Orders will be shipped within the timeframe specified in our shipping policy. Delivery times may vary depending on your location and shipping carrier.
3. Payment: Full payment is required at the time of purchase. Accepted payment methods are listed at checkout.
4. Refunds and Returns: Refunds are only offered for items damaged in shipping or with defects in workmanship, as detailed in our refund policy. Returns are not accepted unless otherwise stated.
5. Exchanges and Cancellations: Requests for exchanges or order cancellations must be made within the specified timeframes. See our exchange and cancellation policy for details.
6. Privacy: Your personal information will be handled according to our privacy policy.
7. Liability: We are not responsible for delays, losses, or damages caused by shipping carriers or incorrect shipping information provided by the customer.

By completing your purchase, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.